Call us right away for
- Partial or total power loss that isn't a utility outage
- Burning smell from an outlet, switch, or the panel
- Sparking, smoking, or scorched outlets
- Breakers that trip immediately when reset
- Storm, tree, or water damage to service lines and meter bases
- Generators that fail to start during an outage
Common questions
What should I do while I wait?
If it's safe, turn off the affected circuit at the panel. If you smell burning or see smoke and can't find the source, leave the house and call 911 first.
How do I know if it's the utility or my house?
If your neighbors have power and you don't, or only part of your home is out, the problem is likely on your side. Call us.